SuperGIF, LLC Privacy Policy
1. Introduction. This Privacy Policy discloses the privacy practices for the www.supergif.com website and various related services (the “Website”), which is operated by SuperGif, LLC (“SuperGIF”). SuperGIF, the provider of the Website (“us,” “we,” or “our”), is committed to protecting your privacy online. We strive to use information to provide the best possible service while respecting the confidentiality of information we are entrusted with. This Privacy Policy outlines the types of personal information we may receive or collect when you use our services, as well as some of the methods we use to safeguard your personal information.
2. Legally binding agreement. You acknowledge that this Privacy Policy is part of the SuperGIF Website Terms of Use, and by accessing or using our Website, you agree to be bound by its terms and conditions. If you do not agree to these terms, please do not access or use the Website.
We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions, or deletions shall be effective immediately upon notice to you, which may be given by means including, but not limited to, posting the revised Privacy Policy on SuperGIF.com/privacy. You acknowledge and agree that it is your responsibility to maintain a valid email address as a registered user, review this Website and this Policy periodically, and to be aware of any modifications. Your continued use of the Website after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by the modified Privacy Policy.
3. Collection of personal information. We collect personal information to establish your account, handle billing, and understand your specific needs to serve you better. Personal information is information about you that is personally identifiable, such as your name, address, email address, credit card number or phone number. We may use cookies and other technologies to enhance your online experience and learn about how you use the Website and our services (a “cookie” is a small file containing a string of characters that uniquely identifies your browser). Our servers may also automatically record information when you visit our website, including the Uniform Resource Locator (“URL”) that directed you to our website, your Internet Protocol (“IP”) address, browser type, and the date and time of your visit.
A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.
4. How we use your information. We will primarily use your information to provide our services to you as required by our agreements with you. We will also use your information to enhance the operation of our Website, fill orders, improve our marketing and promotional efforts, statistically analyze Website use, improve our product and service offerings, and customize our Website’s content, layout, and services. We may use your information to deliver information to you and to contact you regarding administrative notices. We may also use your information to resolve disputes, troubleshoot problems, and enforce our agreements with you, including our Website Terms of Use, and this Privacy Policy. For example, we may use your information to:
a. assist you in completing a transaction or order;
b. communicate with you about products and services;
c. provide service and support;
d. update you on new services and benefits;
e. provide personalized promotional offers;
f. select content to be communicated to you;
g. contact you for market research regarding our products or services;
h. diagnose problems with our servers, software, to administer our Website and to gather demographic information; and
i. prepare and present marketing materials and advertisements that we use to market our services to third-parties.
Your information may be aggregated with other customers’ information on a purely non-identifiable basis to understand how our products are used and to help make them better. Credit card information is used solely for payment processing and fraud prevention efforts. Credit card information, and other sensitive personal information required to process a credit decision, is not used for any other purposes by us or our financial services providers and will not be retained any longer than necessary to provide your services, unless you request that we retain your credit card information to streamline your future purchases.
5. Policy on sharing your information. We will not sell, rent, trade, or lease your personal information to others. We may share personal information with companies working on our behalf, and SuperGIF’s affiliated entities, for the purposes detailed above. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this Website, and we must provide order information to third parties that help us provide customer service. In any such cases, however, we require that the companies or entities adhere to privacy standards and policies at least as restrictive as those we have in place.
We may access, use, preserve, or disclose your personal information if we have a good faith belief that doing so is reasonably necessary to: satisfy any applicable law, regulation, legal process or legitimate governmental request; detect, prevent, or otherwise address suspected fraud, security or technical issues; enforce any applicable Terms of Use, including investigation of potential violations thereof; or protect against imminent harm to the rights, property, or safety of SuperGIF, its users, or the general public as required or permitted by law.
Circumstances may arise, whether for strategic or other business reasons, in which we decide to sell, buy, merge, or otherwise reorganize businesses. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of such personal information from sellers. It is our established practice to seek appropriate protection for all personal information in advance of any such transaction.
6. Sites covered by this Privacy Policy. The Website may occasionally link to third-party websites for your convenience and to provide easy access to additional useful information. Should you select such a link, you will leave the Website. We do not control those sites nor their privacy practices, which may differ from our practices and policies. Any personal data you choose to provide to, or that are collected by, such third parties are not in any way covered by our Privacy Policy. We recommend that you read over such website’s privacy policy before providing any personal information. A link to another website from SuperGif does not constitute an endorsement or representation about the value, quality, or usefulness of anything found on that third-party website.
7. Access to and accuracy of your information. We strive to keep your personal information accurate and up-to-date. To accomplish this goal, we utilize various technology, management processes, and policies. As part of our overall data accuracy initiative, we provide you with reasonable access to your personal information so you may review and correct your information if needed. To safeguard your privacy and security, we will verify your identity through various means, such as by requiring a password and user ID before granting access to your data.
We ask that you update your information when it changes so any information used to serve you remains as accurate as possible. You may change any of your personal information in your account online at any time by linking to your account in accordance with instructions posted elsewhere on this site. You may also access and correct your personal information and privacy preferences by writing us at:
SuperGIF, LLC
Attn: Customer Service
1368 Prince Avenue
Athens, GA 30606
Please include your name and physical address (or email address) when you contact us.
8. User Choices on Collection and Use of Information. We may, from time to time, send you emails regarding our products and services. In addition, we may occasionally send you direct mail about products and services that we feel may be of interest to you. Only SuperGIF (or agents working on our behalf of and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. You can also edit your account information at any time to no longer receive such offers and mailings.
You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. Some parts of the Website may not work properly for you if you choose to reject all cookies.
9. Keeping your information secure. We value your trust and take it seriously. To prevent unauthorized access and disclosure, to maintain data accuracy, and to ensure the appropriate use of your information, we utilize industry standard physical, technical, and administrative procedures to safeguard any personal information we collect.
Your information is protected in several ways. You can access your information through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your personal information resides on a secure server that only selected SuperGIF personnel and contractors have access to via password.
To most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents, and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, there are security and privacy limitations of the Internet which are beyond our control. Therefore, the security, integrity and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; any such information and data may be viewed or tampered with in transit by a third party.
10. Privacy Policies of Third-Party Sites. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our site have their own privacy policies and data collection, use, and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties.
11. Age Requirements. You must be at least 18 years old to have our permission to use the Website. Our policy is that we do not knowingly collect, use, or disclose personal information about visitors who are under 18 years of age.
12. Changes to this policy. If there are future changes to our Privacy Policy, we will post them at SuperGIF.com/privacy.[SJ1]
13. Contacting us. We value your opinions and suggestions. Please email us with any questions or concerns (legal@supergif.com), or alternately you can write to us at the following address:
SuperGIF, LLC
Attn: Customer Service
1368 Prince Avenue
Athens, GA 30606
Please include your name and physical address (or email address) when you contact us.